Refund and Return Policy

We are committed to ensuring your satisfaction with every purchase. Please read our Refund and Return Policy below to understand how we handle returns and refunds.

1. Eligibility for Returns

  • Products must be returned within 30 days of delivery.
  • Items must be unused, unwashed, and in their original packaging with tags intact.
  • Custom or personalized products are non-refundable unless defective.

2. Return Process

  1. Contact our customer service team at contact us page with your order details and reason for return.
  2. Once approved, you will receive return instructions and a return address.
  3. Ship the product back to us at your expense, ensuring proper packaging to avoid damage.
  4. Once we receive the product and verify its condition, we will process your refund or exchange.

3. Refund Policy

  • Refunds are issued to the original payment method used at checkout.
  • Processing refunds may take 7-10 business days after approval.
  • Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).

4. Non-Returnable Items

  • Clearance or sale items.
  • Items damaged due to improper use or mishandling.
  • Products returned without prior approval.

5. Exchanges

We offer exchanges for items of the same value if the product is defective, damaged, or incorrect. Follow the same return process and specify your desired replacement.

6. Contact Us

If you have any questions or concerns about our Refund and Return Policy, please don’t hesitate to reach out to us:

We value your business and aim to provide the best shopping experience. Thank you for choosing us!